Supplier Spotlight: PicnicHealth

September 13, 2021

Supplier Spotlight® highlights the unique skill sets and service offerings of our vast supplier network. Below is an interview with PicnicHealth, a patient-centered digital health company that strives to improve patients’ lives.



What is your company’s mission?

PicnicHealth is a patient-centered digital health company with a mission of making medical data work to improve patients’ lives. We’re building toward a world where medical data lives up to its potential – is complete, structured, and up-to-date – so that it can empower patients and their providers to make the best decision for patient health and fuel research advances. By centering on the patient and connecting them with life science researchers, we create quality, deep real-world datasets that include the complete picture of patients’ healthcare journeys.

What products or services do you offer?

By working directly with patients, we build deep, complete real-world datasets that we make available to life sciences companies. Our Research Platform includes flexible modules for rapidly recruiting patients, collecting and abstracting data, engaging with patients to collect prospective data including patient reported outcomes, and linkage to other patient-level data sources. The Research Platform powers syndicated Research Cohort datasets and a Virtual Registry Platform for Rare Diseases.

The depth and completeness of our datasets are possible because we provide value to patients with Timeline – a patient-facing app that gives patients access to their complete records, organized in one place, where they can view their whole medical history, including doctors’ notes and reports, imaging, lab results, medications and more.

What problems do you solve?

PicnicHealth started with the goal of taking some of the pain out of being a patient in the US healthcare system. For patients, accessing and organizing medical information can be time-consuming and frustrating. To date, we’ve helped tens of thousands of patients, most with chronic and complex illnesses better navigate their care.

Along the way, we have learned that patients are driven to participate in research and by centering the patient, we can produce very high-quality real-world data. Patient-centric data collection fills the gaps in depth and breadth often seen in other data sources like administrative claims data and electronic medical records that are often collected from single sites or record systems, limiting the depth of information that can be collected on patients as they seek care at many sites and from many providers. Additionally, PicnicHealth members are engaged, and we see increased participation in patient-reported outcomes and surveys that allow researchers to really tap into and learn more about real-world patient experiences.

What are the most innovative tools and technologies you offer?

We digitize and organize medical records using advanced human-in-the-loop machine learning algorithms. Our proprietary algorithms “read” the records and expert clinicians validate each transcription. This approach allows us to process records at scale while ensuring accuracy and improving our algorithms with each record.

What are your competitive advantages?

PicnicHealth stands apart from others by its connection with patients – it may seem simple, but we collect patient health records on their behalf. With their written authorization, we collect complete records across all of a patient’s many providers, regardless of where they work or which electronic medical record is used. This consent from patients and HIPAA allow us to maximize collection of medical records.

We are experts at activating and amplifying dozens of established direct-patient channels to rapidly boost recruitment. With our consumer-first approach to designing our patient app Timeline, we have reduced the burden to patient sign-up so that they join and consent to participate in research in 10 minutes.

Who are your clients?

Patients are at the center of everything, but life sciences researchers at pharmaceutical and biotechnology companies, medical diagnostic companies and academic medical centers are our customers.

We regularly partner with real-world data and evidence, health economics and outcomes research, medical affairs, and clinical development professionals

What new products and services are you developing in 2021/22?

In 2020, we launched our syndicated Research Cohorts in rare and complex diseases, beginning with Hemophilia and Sickle Cell Disease cohorts. We’re excited to continue to grow our portfolio of cohorts in 2021 to include 10 new diseases, including Primary Biliary Cholangitis, Paroxysmal nocturnal hemoglobinuria, Lupus Nephritis, Multiple Sclerosis, Alzheimer’s Disease, Parkinson Disease, Amyotrophic Lateral Sclerosis, Myasthenia Gravis, Immune Thrombocytopenic Purpura, and Pompe Disease. Our flexible research platform allows for development of quality datasets at scale, so we actively engage with partners that would like to be inaugural members of new cohorts in adjacent disease areas.

Where are your laboratories and/or office located?

Our offices are in San Francisco, CA.

Share This Story!