Kelly Lipman acts as the Scientific Project Director for rater training. Kelly has supported many PRO projects in a variety of capacities since her start with ICON in 2015. Her career has included qualitative research and clinical experience through her time with HepTREC and the University of the Sciences, and experience as a respiratory trauma specialist (RRT) within the large emergency department of a level-1 trauma centre. Kelly has extensive experience in cognitive interviewing, usability testing, concept elicitation, and qualitative research across a variety of indications.