Heather Dickerson is a Senior Outcomes Researcher within ICON’s Patient Centred Outcomes (PCO) team and acts as the scientific research lead for rater training. Heather is an experienced qualitative researcher with expertise in clinical trial management, protocol development, COA (Clinical Outcome Assessment) validation and localization, qualitative interviewing, and COA training. She brings more than 10 years of assessment administration and research experience to this position and has extensive experience with administration, validation, oversight and training for a wide variety of clinical and neurocognitive assessments and testing batteries.