Data Analytics Highlight Delayed Pediatric Care During COVID-19 Pandemic and Inform Solutions

The Ann & Robert Lurie Children’s Hospital used analytics to understand how the COVID-19 pandemic was impacting patient care. Analytic tools highlighted delays in routine pediatric care, such as well-child visits and vaccinations. In response, the hospital used telemedicine for some aspects of wellness visits and implemented pandemic-era safety protocols to address hesitancy surrounding routine visits.

Senior Vice President and Chief Integration and Business Development Officer Scott Wilkerson remarks, “If you don’t have the analytics to show where you’re at, you may not understand what’s happening out there in the market,” adding, “We were able to use the analytics to show there’s been a big decrease, and then we quickly put together a response plan, including communication, radio ads, other types of communication channels, to respond to that.” Read more here.

(Source: Erin McNemar, Health IT Analytics, 8/5/21)