Payers used artificial intelligence to drive towards key objectives in 2020. Artificial intelligence is not a new technology, with the first artificial intelligence programs emerging in the early 1950s. However, payers, providers, and vendors continue to enhance and specialize this technology to address healthcare challenges. In 2020, some payers leveraged artificial intelligence to advance value-based care, improve member engagement, and support medication adherence. Read more here.
(Source: Kelsey Wadill; 12/31/20)