Good communication is at the heart of better patient care, safety, satisfaction, and outcomes. Communication technology supports patients and their loved ones throughout the healthcare experience by facilitating effective patient engagement before, during and after a hospital stay.
This talk will discuss the history of the operating room, examine current strategies for OR & inpatient communication with patient families, and present the evolution and experience of the Ease platform. You will walk away with an understanding of current communication tools and what steps can be taken to improve your patient and family experience.
This webinar will discuss why “just okay” communication doesn’t meet the needs of today’s consumers.
- Current patient & family communication technologies in use today.
- The history of the operating room and why historically there has been a lack of communication with patient families.
- The evolution and experience of the Vocera Ease solution.
Kevin de la Roza, MD, is a pediatric cardiac anesthesiologist at the Orlando Health, Arnold Palmer Hospital for Children Heart Center and an Assistant Professor of Anesthesiology at the University of Central Florida College of Medicine. As a co-founder of EASE Applications, Dr. de la Roza served as the company’s Chief Medical Officer until the company was acquired by Vocera Communications, Inc. in 2020. Dr. de la Roza graduated from the University of Florida and received his medical degree from the Chicago Medical School at Rosalind Franklin University of Medicine and Science. He specializes in anesthesiology for all types of complicated pediatric surgery with a special interest in the care of neonatal and pediatric patients with congenital heart disease.